CFHC Receives Two Major Grants

Chicago Family Health Center recently received two major grant awards totaling more than $500,000.

HRSA awarded CFHC a $276,858 Expanded Services Grant which will allow us to hire a full-time Family Practice Physician and reach more than 5,000 new medical patients. The grant also covers a full time Dentist, adding the capacity to serve more than 2,300 new dental patients in the next two years. Thanks to this grant, we remain on target as we continue to expand and increase the number of patients we serve and the care and services we deliver.

 CFHC also received a $250,000 grant from the Department of Health and Human Services, Office of Minority Health to help support health coverage enrollment among minorities. CFHC was the only organization in Chicago and in Illinois to receive part of this $3.2 million nationwide grant. These funds will be used to further augment our current efforts to enroll actual and new patients into Medicaid/County Care or the Insurance Marketplace as part of the Affordable Care Act. This grant will also help support programs or information on financial assistance, education and translation services for health insurance enrollment.

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Patient Lab Results Available Online

CFHC Lab Results_082014 ENG

Click Here to enroll in the PATIENT PORTAL.

Información en Español.



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Time for Back-to-School Physicals

BTS postcard 3 (jpeg) 2014

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Do you think you might be pregnant?

FCM_1 072014 ENG

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Community Dental Day At Pullman: June 21

CFHC_Pullman Community Dental

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Healing Hands Celebration Raised Funds, Honored Partners

A Jones Award

(L-R): Healing Hands Awardee, Art Jones MD and CFHC Board President, Nick Valadez.

The Chicago Family Health Center Healing Hands Celebration took place on Friday, May 30 at the School of the Art Institute in Chicago. This is CFHC’s only fundraiser and each year recognizes community health leaders as well as select corporate and/or orgnizational parters for connecting with CFHC to improve health in our communities. This year’s honorees were Art Jones, MD who received the Healing Hands Award, the highest award of the evening. Dr. Jones is a pioneer in the accountable care organization movement and has 27 years of “boots-on-the-ground” experience. He was the founding physician and CEO of Lawndale Christian Health Center on Chicago’s West Side and served as chief medical officer for a Medicaid managed-care company.

(L-R):  Jim Duffett, Executive Director, CBHC, Organizational Partner of the Year and CFHC Board Presidnet, Nick Valadez

(L-R): Jim Duffett, Executive Director, CBHC, Organizational Partner of the Year and CFHC Board Presidnet, Nick Valadez

The Campaign for Better Health Care (CBHC) received the Organizational Partner of the Year Award. CBHC is a grassroots coalition of more than 300 local and statewide organizations representing consumers, health care workers and providers, community organizations, seniors, religious organizations, labor, disability rights organizations, and other citizens. Together they help create and advocate for an accessible, quality health care system that provides for the healthcare needs of all Illinoisans.

The Healing Hands Celebration, which was emceed by Derrick Blakely, CBS-2 reporter, also featured two grand-prize raffles that included a wine-making experience in Sonoma California and two round-trip tickets on Southwest Airlines coupled with a Mini iPad. The evening capped off with dancing to the sounds of the Chicago Afro-Latin Jazz Ensemble and a silent auction.

Healing Hands Emcee, Derrick Blakley, Reporter, CBS-2 News

Healing Hands Emcee, Derrick Blakley, Reporter, CBS-2 News

This year’s Sponsors included:
Presenting Sponsor: MB Financial
Dinner Sponsor: DSI Solutions
Distinguished Benefactors:  Barnes & Thornburg LLP; Family Health Network and Community Care Alliance of Illinois; Mesirow Financial and the University of Chicago Medicine.

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CFHC to Honor Healthcare Leaders

This May 30th, Chicago Family Health Center (CFHC) – the provider of choice for comprehensive primary health care for Chicago’s medically underserved South Side – will hold its annual Healing Hands Celebration benefit dinner at the School of the Art Institute of Chicago Ballroom.  This year’s event will celebrate the 37th anniversary of CFHC’s work to promote health, prevent disease, and provide treatment through the delivery of quality, accessible primary healthcare that is culturally sensitive, affordable, and responsive to community and individual needs. This year’s event will be hosted by Derrick Blakely of CBS Channel 2 in Chicago.

The 2014 honorees, chosen for their for their work in championing affordable, quality healthcare regardless of income or location, include Art Jones, MD, one of Chicago’s leading community health advocates; and the Campaign for Better Health Care, a grassroots organization that works to meet the needs of the medically underserved throughout Illinois.

The 2014 healing Hands Celebration will be held at the School of the Art Institute of Chicago Ballroom (112 S Michigan Avenue in Chicago), at 5:30pm with a cocktail reception including passed hors d’oeuvres and a silent auction, followed by a sit-down dinner with an awards presentation, raffle, and entertainment from the Afro-Latin Jazz Ensemble.

TICKETS: Tickets are available through the Chicago Family Health Center website, with individual tickets starting at $250. For more information about this event or for sponsorship opportunities contact Meggie Cramer, or by phone (773) 768-5000 ext 1175.


Art Jones, MD: Dr. Jones is a pioneer in the accountable care organization movement. He has 27 years of “boots-on-the-ground” experience as the founding physician and CEO of Lawndale Christian Health Center — a large urban community health center on Chicago’s West Side. Dr. Jones helped establish Lawndale as a model managed-care organization in the forefront of delivering Medicaid services under a near global capitation payment system.  His redesigned delivery model capitalizes on the efficiencies of electronic medical records, and in creating fully integrated Medical Homes.  Dr. Jones has also served as chief medical officer for a Medicaid managed-care company.

Work is his home, and community health is his passion. Dr. Jones has lived in Chicago’s Lawndale community where he served since 1980.  He also “moonlights” as the chief medical officer for Medical Home Network — a foundation-funded demonstration project to improve the health status of low-income Chicago area residents by organizing providers to elevate quality, improve access, reduce costs and reinforce the Medical Home concept.

Dr. Jones earned his MD from the University of Illinois and bachelor’s degree from Taylor University.  He completed his internal medicine residency, chief residency and cardiology fellowship and continues to serve as a clinical associate at the University of Chicago. Today, Dr. Jones focuses on advancing Medicaid accountable care organizations and helping Federally Qualified Health Centers (FQHC) like CFHC transition to managing health care risk and reaping some of the downstream financial benefits from operating as a well-functioning, Patient Centered Medical Home.

Campaign for Better Health Care: The Campaign for Better Health Care (CBHC) is a grassroots coalition of more than 300 local and statewide organizations representing consumers, health care workers and providers, community organizations, seniors, religious organizations, labor, disability rights organizations, and other citizens to help create and advocate for an accessible, quality health care system that provides for the healthcare needs of all Illinoisans.

Founded in 1989, CBHC is now Illinois’ largest healthcare coalition. CBHC developed and implemented the Health Care Justice Act with then state Senator Barack Obama (chief sponsor) and state Rep. William Delgado (chief sponsor) in 2002, and worked with Provena Behavioral Health to improve access to mental health services through their new Open Clinic. In the same year CBHC Executive Director Jim Duffett was recognized as the Health Care Activist of the Year by Families USA, a national leader in health care advocacy.

CBHC coordinated the Illinois effort for the national Health Care Access Resolution Campaign (House Concurrent Resolution 99), recruited statewide organizational endorsement, added legislative cosponsors, lead Illinois in the National Call-in Day for Universal Health Care for the public launch of this campaign, and initiated the Illinois Health Care Accountability Act of 2002. Campaign for Better Health Care held press conferences, rallies, and educational events all around Illinois to help pass health care reform.

 With the passage of the Affordable Care Act, CBHC has been instrumental in its successful implementation in Illinois and continued outreach and awareness on new healthcare options.

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The CFHC Patient Portal Now Available

Patient email ART11

ENROLL IN THE PATIENT PORTAL! Stop by your health center to sign up for Patient Portal, or you can SELF ENROLL, by clicking here.  We are excited to provide you with this new service and encourage you to take advantage of the new CFHC Patient Portal

Do you have a question for your DOCTOR? Do you need a refill on a PRESCRIPTION? Do you need a routine APPOINTMENT? 

As a Chicago Family Health Center patient, you can now do all of this and more from the comfort of your home or work computer, or anywhere you have Internet. The Chicago Family Health Center Patient Portal is a new service now available to all CFHC patients. This SECURE website lets you:

  • Access you medical records
  • Communicate securely with your doctor or healthcare team
  • Schedule NON-URGENT appointments
  • Request prescription refills
  • Get lab results
  • Ask billing questions
  • Receive referrals

Haga Clic Aquí Para Información en Español.

Patient Portal – Patient guide.

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ACA Enrollment at CFHC Off to Successful Start

Chicago Family Health Center (CFHC) has signed up close to 2,000 uninsured patients in an Affordable Care Act (ACA) option since the Marketplace and Medicaid expansion program opened for enrollment in October. CFHC is on track to enroll as many current and new patients into a health insurance option before the March 31, 2014 deadline.

CFHC received funding from the Health Resources and Services Administration (HRSA) and the National Family Planning and Reproductive Health Association (NFPRHA) to identify clients’ eligibility and assist with the enrollment process.  With these funds, CFHC added and trained five full-time patient financial counselors fluent in Spanish and Arabic, and specialized in screening and enrollment into the insurance marketplace, expanded Medicaid and other pre-existing coverage plans such as AllKids, private insurance and the CFHC sliding scale program. 

CFHC also launched an expansive ACA awareness campaign including mass mailings, partnerships with community organizations, social media and Saturday enrollment events. Funds were also allocated to add new technology such as laptops, Wi-Fi hotspots, and portable scanners and printers to use at enrollment events. Through these efforts, CFHC has been able to get the word out about the ACA and its many benefits.  As a result, CFHC has seen a 5% decrease in uninsured patients.

CFHC was one of the first Federally Qualified Health Centers (FQHC) to enroll patients into Medicaid. Last spring CFHC took part in CountyCare, a pilot program of the Medicaid expansion program which is now available nationwide.  About 80% percent of newly-insured CFHC patients are enrolled in the Expanded Medicaid program and approximately 20% in the Marketplace. 

Patient financial counselors see patients who are at the health center for a medical or dental appointment. They also schedule enrollment appointments in advance and take walk-ins during Saturday enrollment events.  To make an appointment with a CFHC patient financial counselor call 773-978-9224. Remaining Saturday Enrollment Events take place 10 AM-4PM:

  • Saturday, March 8: CFHC Pullman, 570 E. 115th St., Chicago IL
  • Saturday, March 22: CFHC South Chicago, 9119 S. Exchange Ave., Chicago IL
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CFHC Names New Chief Executive Officer

Barrett Hatches

Barrett Hatches

The Chicago Family Health Center (CFHC) Board of Directors has appointed Barrett Hatches, Ph.D. as the organization’s Chief Executive Officer. In this role, Mr. Hatches will manage an operating budget of more than $20 million and oversee more than 200 staff members including physicians, dentists, administrative, clinical and support staff across five health center sites. Mr. Hatches will join CFHC on February 10, 2014.

Mr. Hatches will oversee the expansion of services at CFHC resulting from a new state-of-the-art healthcare facility in Pullman, and the recent Affordable Care Act opportunities which include expansion of Medicaid and enrollment in the health insurance marketplace.

“I am looking forward to becoming a part of the great history that this organization has built,” said Mr. Hatches. “I started my professional career in Chicago and now have the opportunity to bring the knowledge and expertise I’ve gained over the years to a place where service is the main focus.”

Prior to joining CFHC, Mr. Hatches served as president and founder of WillCo Management Group LLC in Kansas City, MO developing solutions that enhance communications, interactions and integration of energy in the utility industry. He also served as Executive Consultant for Hatches Consulting, LLC in Kansas City, MO where he helped clients harness leading strategic solutions to ensure organizational success.  Mr. Hatches also served as President and Principal Owner of BHMM Energy Services in Indianapolis, IN.

Mr. Hatches has extensive experience in community health having served as CEO and Chief Operating Officer at Swope Community Enterprises for almost a decade. Like CFHC, Swope Health Services is a Federally Qualified Health Center serving the greater Kansas City area providing primary health, outreach and behavioral health to the underserved living below the poverty level.

“My immediate focus at Chicago Family Health Center will be to spend time with the Board, leadership team, all the employees and key community stakeholders. I want to make sure there is a very smooth transition as we identify the top priorities for the organization moving forward,” added Mr. Hatches.

“We are excited to welcome Barrett Hatches to CFHC as we continue to build our capacity and improve our delivery of care,” said Nick Valadez, Chairman of the CFHC Board of Directors. “CFHC’s reach has grown to meet the needs of thousands who rely on us for quality access to healthcare. As we enter this latest phase of expansion and new leadership we anticipate Mr. Hatches’ strategic business and community health savvy will help drive our momentum even further.”

Mr. Hatches received his Ph.D. in urban higher education from Jackson State University in Jackson MS, an M.A. in business from Webster University in Kansas City, MO and his B.A. in Political Science also from Jackson State University in Jackson MS.

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