Chief Officers & Senior Staff


Hatches PhotoBarrett Hatches
Chief Executive Officer

Barrett Hatches joined Chicago Family Health Center in February 2014. He manages an operating budget of more than $20 million and oversees more than 200 staff members including physicians, dentists, administrative, clinical and support staff across five health center sites. He oversaw the expansion of services at CFHC resulting from a new state-of-the-art healthcare facility in Pullman, and the recent Affordable Care Act opportunities which include expansion of Medicaid and enrollment in the health insurance marketplace.

Prior to joining CFHC, Mr. Hatches served as president and founder of WillCo Management Group LLC in Kansas City, MO developing solutions enhancing communications, interactions and integration of energy in the utility industry. He also served as Executive Consultant for Hatches Consulting, LLC in Kansas City, MO where he helped clients harness leading strategic solutions to ensure organizational success.  Mr. Hatches also served as President and Principal Owner of BHMM Energy Services in Indianapolis, IN.

Mr. Hatches has extensive experience in community health having served as CEO and Chief Operating Officer at Swope Community Enterprises for almost a decade. Like CFHC, Swope Health Services is a Federally Qualified Health Center serving the greater Kansas City area providing primary health, outreach and behavioral health to the underserved living below the poverty level.

Mr. Hatches received his Ph.D. in urban higher education from Jackson State University in Jackson MS, an M.A. in business from Webster University in Kansas City, MO and his B.A. in Political Science also from Jackson State University in Jackson MS. 


Dee LaGioia, BSN RN CNBA
Chief Operations Officer

Dee LaGioia joined CFHC as Chief Operating Officer in October 2014. In this role, Ms. LaGioia has primary oversight of health center operations including patient care, grant- and contracted-funded programs, as well as overseeing program and support staff. She is also responsible for interfacing with all CFHC partner organizations such as hospitals, community and government agencies, other Federally Qualified Health Centers and funders.

She has more than 36 years of medicine and community health experience and holds a BS in Nursing. Ms. LaGioia has a proven track record in operations and leadership, businesses and financial acumen and familiarity with health care accreditation programs. Most recently, she spent 14 years at Access Community Health Network. Since July of 2007, Ms. LaGioia managed the largest health center in the Access system while serving as Regional Operations Manager.  Additionally, was responsible for providing leadership and management oversight to other health centers within the region including budgeting/fiscal management, employee relations, coaching, performance management and staff development. 

Zakeya (ZiZi) Atia
Interim Chief Financial Officer

Zakeya (ZiZi) Atia joined CFHC as Interim Chief Financial Officer in November 2014. Ms. Atia is responsible for all financial matters, including revenue cycle, treasury, audit, grants management, accounting, budget, financial planning, internal controls, and analytical functions. Prior to joining CFHC, she was a self-employed consultant specializing in providing assistance to FQHC organizations in all the areas specified above.

Mrs. Atia also served as Chief Financial Officer and Controller at Erie Family Health Centers, another FQHC in Chicago for 11 years, prior to being a consultant. She posses a passion for community health and the mission of FQHCs, and she makes helping such organizations her top priority.

In addition to her experience and knowledge in FQHC processes, she had held several key positions in different industries at New Court Financial/CIT Group in Indianapolis, IN where for 5 years she served as Manager of Cash Operations and Accounts Receivable; Senior Portfolio Accountant; and Senior Cash Accountant. Ms. Atia also worked as a Patient Accounts Manager at Rehabilitation Hospital of Indiana, Inc. also in Indianapolis.

She received her BS in Commerce and Economics with a major in Accounting from Cairo University in Egypt and an MBA from Governors State University in Park Forest, IL.


Carl Toren
Chief Medical Officer

 Carl Toren, MD, MPH,joined CFHC as Chief Medical Director in 2001. He oversees all clinical operations at the center’s five locations and manages the functions of more than 30 providers and health professionals. Toren has also been the medical consultant for Chicago’s Head Start program for more than 10 years. In this role, he provides advice for the health and disability components of the Head Start, Early Head Start and Child Care programs.

Before joining CFHC, Toren was medical director for the Infant Welfare Society of Chicago. He also spent three years as a staff physician and public health supervisor at Aira Hospital in western Ethiopia for the Reformed Church in America. Toren has an Illinois medical license and is certified in general pediatrics by the American Board of Pediatrics. He attended Northwestern University Medical School and completed his residency at Children’s Memorial Hospital in Chicago. He serves on the Illiana Christian High School Board in Lansing, Ill., and on the Boy Scouts of America® Board of Directors, Calumet Council. Toren has received numerous honors and awards, including the Illinois Primary Health Care Association Clinician Devotion Award in 2007.


Senior Staff

Tracy L. Brown, MSHR, PHR
Senior Director, Human Resources

Tracy joined CFHC in 2014 and is responsible for overseeing employee relations, training and development, workforce analysis and strategic planning. She brings more than 15 years of industry experience, most recently serving as Senior HR Manager at Comcast Xfinity Communications in Chicago where she worked since 2007.  Tracy graduated from Loyola University of Chicago with a Bachelor’s Degree in Communications and a Master’s of Science in Human Resource Management. Additionally, she completed a Certificate of Strategic Leadership from Loyola in 2012 and holds her PHR certification. 

Frances Tham, DDS
Dental Director

Dr. Tham joined CFHC in November of 1985. He provides leadership for the implementation of dental services and oversees all dental operations at the center’s four dental care facilities which include South Chicago, Pullman, East Side and Chicago Lawn. Dr. Tham is responsible for recruitment and staffing of dental personnel and manages the funtions of the dentists and dental hygienists.