Barrett Hatches joined Chicago Family Health Center in February 2014. He manages an operating budget of more than $20 million and oversees more than 200 staff members including physicians, dentists, administrative, clinical and support staff across five health center sites. He oversaw the expansion of services at CFHC resulting from a new state-of-the-art healthcare facility in Pullman, and the recent Affordable Care Act opportunities which include expansion of Medicaid and enrollment in the health insurance marketplace.
Prior to joining CFHC, Mr. Hatches served as president and founder of WillCo Management Group LLC in Kansas City, MO developing solutions enhancing communications, interactions and integration of energy in the utility industry. He also served as Executive Consultant for Hatches Consulting, LLC in Kansas City, MO where he helped clients harness leading strategic solutions to ensure organizational success. Mr. Hatches also served as President and Principal Owner of BHMM Energy Services in Indianapolis, IN.
Mr. Hatches has extensive experience in community health having served as CEO and Chief Operating Officer at Swope Community Enterprises for almost a decade. Like CFHC, Swope Health Services is a Federally Qualified Health Center serving the greater Kansas City area providing primary health, outreach and behavioral health to the underserved living below the poverty level.
Mr. Hatches received his Ph.D. in urban higher education from Jackson State University in Jackson MS, an M.A. in business from Webster University in Kansas City, MO and his B.A. in Political Science also from Jackson State University in Jackson MS.
Dee LaGioia joined CFHC as Chief Operating Officer in October 2014. In this role, Ms. LaGioia has primary oversight of health center operations including patient care, grant- and contracted-funded programs, as well as overseeing program and support staff. She is also responsible for interfacing with all CFHC partner organizations such as hospitals, community and government agencies, other Federally Qualified Health Centers and funders.
She has more than 36 years of medicine and community health experience and holds a BS in Nursing. Ms. LaGioia has a proven track record in operations and leadership, businesses and financial acumen and familiarity with health care accreditation programs. Most recently, she spent 14 years at Access Community Health Network. Since July of 2007, Ms. LaGioia managed the largest health center in the Access system while serving as Regional Operations Manager. Additionally, was responsible for providing leadership and management oversight to other health centers within the region including budgeting/fiscal management, employee relations, coaching, performance management and staff development.
Eric Boklage, MBA
Chief Administrative Officer
Eric Boklage, MBA was appointed Chief Administrative Officer at CFHC in April 2016. Mr. Boklage is leading the CFHC Finance team to meet its strategic financial goals, as well as develop and grow its managed care healthcare delivery system presence. He has a diversified background in healthcare that spans more than 30 years, specializing in financial, administrative and operational management in the healthcare, managed care and consulting fields. Prior to joining CFHC Mr. Boklage served as Chief Operating Officer at Medical Home Network & MHN ACO in Chicago. He has previously held positions with such firms as Treo Solutions, Deloitte Consulting, CIGNA HealthCare, Healthsource and Humana Inc.
Mr. Boklage has a Master of Business Administration and a Bachelor of Science in Commerce from Bellarmine University in Louisville, Kentucky.
James Valek, MD, FAAFP
Chief Medical Officer
James Valek, MD, FAAFP joined CFHC as the Chief Medical Officer in November 2015 to oversee all clinical operations at five health center locations in South Chicago, Pullman, East Side, Roseland and Chicago Lawn, as well as manage the functions of more than 30 providers and other healthcare professionals.
Dr. Valek is an experienced healthcare administrator who most recently served as Medical Director of Little Company of Mary Hospitals Hospice and Medical Groups in Chicago. He also served as a Family Physician at Vista Family Medicine; Medical Director of Advocate Health Care Hospice Program and Director of Community Medicine at UIC-Christ Family Practice Center. He’s also worked as a staff physician at various hospitals and health centers, including Chicago Family Health Center in 1997, then known as the Claretian Medical Center. Dr. Valek is excited to be back at CFHC and grateful for the warm welcome he’s received from his former and new colleagues.
John Carey was appointed Sr. Director of Practice Management at Chicago Family Health Center in 2015. He spearheads and supports the organization’s Information Technology, Human Resources, Credentialing and Physician Recruitment areas. He has more than 12 years experience in operations management, employee retention and recruitment, FQHC management, Meaningful Use, Patient Centered Medical Home, data modeling and analysis as well as health informatics and electronic health records. Before joining CFHC, Mr. Carey served nine years at VNA Health Care, an FQHC in Aurora, IL. He held several positions there including Provider Contracting and Privileging Administrator; VP of Medial Staff Relations; Compliance Officer; VP of Support Services and Director of Business Development.
He also held positions at Shepherd Medical Products in Carol Stream, IL and Moore Corporation in Lake Forest, IL. Mr. Carey has an MBA in Finance from Illinois Institute of Technology and BA with a double major in Economics and Business Administration from Lewis University in Romeoville, IL. He is a member of Rotary International and a community volunteer at the West Suburban Food Pantry, St. Scholastica Parish and the Naperville Exchange Club.
Melissa Duplantis, Psy.D.
Director of Behavioral Health
Melissa Duplantis joined CFHC in July 2015 as the Director of Behavioral Health. In this new role, Dr. Duplantis is developing the service line and infrastructure for integrated primary care-behavioral health services at CFHC. As part of this process, she is responsible for developing combined care protocols and procedures to meet the behavioral health needs of all CFHC patients. In addition, Dr. Duplantis supervises the functions of all behavioral health therapists across five health center sites and serves half-time as a behavioral health provider herself. Prior to coming to CFHC, Dr. Duplantis was the Director of Integrated Care Services at Pillars. In this position, she oversaw two integrated care programs that provided comprehensive health service to underserved communities.
Stephanie Willding, MPA
Director of Development and Communications
Stephanie Willding was named CFHC Director of Development and Communications in September 2015. Ms. Willding has extensive experience in non-profit management, fundraising, marketing, event planning, grants administration, as well as program development and management. She joined CFHC after serving as Executive Director of the East Village Youth Program, and after five years at Erie Family Health Center, Inc., another FQHC in Chicago where she served as Individual Giving Manager and in other fundraising and development roles. She has a Masters of Public Administration from the University of Illinois at Chicago and a B.A. from DePaul University in Chicago. She also has extensive non-profit management training from the Fundraising School at the University of Indiana and SynerChange Chicago.